Refund policy
Refund Policy
Refund Policy
Effective Date: July 1, 2026
At Claude Mastery AI, we sell digital products, including PDF guides, Claude skill files, templates, cheat sheets, and other downloadable resources.
Because our products are delivered digitally, there are no physical items to return and no return shipping is required.
We want you to feel confident with your purchase, so we offer a 30-day money-back guarantee.
30-Day Money-Back Guarantee
You have 30 days from the date of purchase to request a refund.
To request a refund, please contact us at:
Please include:
- your full name
- your order number
- the email address used for the purchase
- a short reason for your refund request
Digital Product Access
Once your purchase is completed, you may receive immediate access to digital files, download links, guides, templates, and related resources.
If a refund is approved, your access to the product, download links, updates, and related resources may be removed or disabled.
After receiving a refund, you may not continue to use, copy, share, resell, redistribute, publish, modify, or transfer the product or any part of it.
No Physical Returns
Since this is a digital product, you do not need to send anything back to us.
Please do not ship any items to us. We do not provide return shipping labels because no physical return is required.
Refund Processing Time
If your refund is approved, it will be issued to your original payment method.
Please allow up to 10 business days for the refund to appear on your bank statement or payment account. Processing times may vary depending on your bank, card provider, or payment method.
If more than 15 business days have passed since your refund was approved, please contact us at:
Refund Limitations
We reserve the right to deny a refund request in cases of suspected abuse, fraud, chargeback misuse, unauthorized sharing, resale, redistribution, or violation of our Terms of Service.
We may also refuse repeat refund requests from customers who have previously purchased, downloaded, and refunded the same or similar digital products.
EU Customers
If you are located in the European Union, you may have additional statutory consumer rights, including a 14-day right of withdrawal for certain online purchases. This policy does not limit any mandatory consumer rights that may apply under applicable law. EU consumer rules generally include a 14-day cooling-off period for online purchases, but digital content can have specific conditions depending on immediate access and consent.
Questions
For any questions about this Refund Policy, contact us at: