Shipping policy

Shipping Policy

Effective Date: July 1, 2026

At Claude Mastery AI, we sell digital products only. Our products include PDF guides, Claude skill files, templates, cheat sheets, and other downloadable resources.

No Physical Shipping

We do not sell or ship physical products.

Because all products are delivered digitally, there are no shipping fees, no shipping labels, no tracking numbers, and no physical delivery.

Digital Delivery

After your purchase is completed, you will receive access to your digital product through the download method provided at checkout or by email.

Delivery is usually instant. In some cases, access may take a few minutes depending on payment processing, email delivery, or technical systems.

Please make sure the email address entered at checkout is correct.

Delivery Issues

If you do not receive access to your digital product, please check your spam, junk, promotions, or other email folders first.

If you still cannot find your download link or product access, contact us at:

claudemasteryai@gmail.com

Please include:

- your full name
- your order number
- the email address used for the purchase

We will help you access your product as soon as possible.

Incorrect Email Address

If you entered the wrong email address during checkout, please contact us at:

claudemasteryai@gmail.com

We may ask for proof of purchase before resending access to a different email address.

International Delivery

Our products are digital and can be purchased from many locations worldwide, where available.

Since there is no physical shipping, customers are not charged shipping fees by us. However, customers are responsible for any taxes, duties, VAT, or local charges that may apply to digital purchases in their country.

Refunds

For information about refunds, please refer to our Refund Policy.

Questions

If you have any questions about this Shipping Policy, contact us at:

claudemasteryai@gmail.com